Shipping policy

At Króm, we care about delivering your order as quickly and smoothly as possible.

• Processing Time: Orders are typically processed within 1–3 business days. During peak times, processing may take longer, but we will notify you immediately if any delays occur.

• Shipping Carrier: We partner with Dropp (www.dropp.is) for reliable delivery. Before completing your purchase, you can select your preferred delivery method.

• Dispatch Days: Orders are dispatched on business days only. However, if you need special arrangements, feel free to contact us via email or chat, and we will do our best to assist you.

• Shipping Costs: We offer free shipping on orders over ISK 20,000. For orders below this amount, a reasonable delivery fee applies, which will be displayed at checkout.

If you have any questions about shipping or need assistance, don’t hesitate to reach out—we’re happy to help!